What is Kickstarter?
Kickstarter is a launchpad for creators to raise funds for the initial production of their invention. Backers (that’s you!) can support the creator by pre-ordering the product at a discounted price.
Last updated: June 04, 2024 05:17
What does it mean to back a project (pledge)?
When you back a project, you’re pre-ordering the product. That means you’ll get it once it’s produced. Besides getting the product itself, you’re also joining a community. Follow along the production process, take part in important surveys and give the creator valuable feedback.
Last updated: September 04, 2024 11:21
How do I pledge?
In order to pledge, click that green button that says “Back this project”. You’ll get to select your shipping country and choose your desired pledge level and reward.
Last updated: September 04, 2024 11:21
What payment methods can I use?
You can use any debit or credit card associated with Visa, Mastercard or American Express, as well as Discover and JCB cards. Kickstarter does not accept payments with PayPal.
Last updated: September 04, 2024 11:21
When is my money collected?
Your money will be collected only after the project ends on 4th JULY 2024. If the project is cancelled for any reason, you won’t be charged.
Last updated: June 04, 2024 05:17
When will I get my pre-order?
We are all set to ship in November. Depending on your location, you’ll get it in week 1-2 of November. Please note that this is an estimate, as you’re pre-ordering the product and production delays could arise.
Last updated: September 04, 2024 11:21
Why You’ll Love Grater Rain?
One-Touch Operation: Effortlessly grate cheese and chocolate with just a push of a button.
Interchangeable Grating Textures: Customize your grating experience to get the perfect texture every time.
Dishwasher-Safe Components: Easy cleaning means more time enjoying your meals.
Fridge-Friendly Storage: Keep your cheese fresh and ready to grate right from the refrigerator.
Warranty/Return Policy: We offer a 1-year warranty and hassle-free returns to ensure your satisfaction.
Last updated: September 04, 2024 11:21
Why build Grater Rain?
I’ve always been crazy about innovating to make peoples’ lives better. After the success of Black Rain and White Rain, I saw a gap in the kitchen gadgets market. Grater Rain was born out of the need to make cheese grating easier, safer, and more stylish. It’s about bringing the same one-touch convenience from our pepper mills to your cheese and chocolate grating.
Last updated: September 04, 2024 11:21
Why You’ll Love Grater Rain?
One-Touch Operation: Effortlessly grate cheese and chocolate with just a push of a button.
Interchangeable Grating Textures: Customize your grating experience to get the perfect texture every time.
Dishwasher-Safe Components: Easy cleaning means more time enjoying your meals.
Fridge-Friendly Storage: Keep your cheese fresh and ready to grate right from the refrigerator.
Warranty/Return Policy: We offer a 1-year warranty and hassle-free returns to ensure your satisfaction.
Limited Edition: Be one of the first to own this revolutionary kitchen tool.
35% Discount: Secure your Grater Rain at a special VIP price of $129 instead of the $199 MSRP.
Last updated: June 04, 2024 05:23
Isn’t $139 expensive for a cheese grater?
Yes, it is more than your average grater, but think of it as investing in a Mercedes instead of settling for a Toyota. Grater Rain is crafted for superior performance, longevity, and style, which justifies its price. Like crafting fine cars, producing Grater Rain involves costly materials and precision engineering. And yes, we’re offering an early bird discount to make it a bit easier on your wallet!
Last updated: September 04, 2024 11:21
Who are you?
Hi, I’m Jimmy Olmes. I’ve been marrying design with functionality for over 40 years, starting from the iconic Shark Watch to now revolutionizing your kitchen with Grater Rain. My journey is driven by a passion for creating solutions that aren’t just innovative but also make a real difference in everyday life.
Last updated: September 04, 2024 11:21
Isn’t $129 expensive for a cheese grater?
Yes, it is more than your average grater, but think of it as investing in a Mercedes instead of settling for a Toyota. Grater Rain is crafted for superior performance, longevity, and style, which justifies its price. Like crafting fine cars, producing Grater Rain involves costly materials and precision engineering. And yes, we’re offering an early bird discount to make it a bit easier on your wallet!
Last updated: June 04, 2024 05:44
Ok, so can you actually deliver?
Absolutely. Like our previous projects, Grater Rain has been meticulously developed. We have prototypes already impressing users and reliable manufacturing set up to ensure smooth delivery. Should unexpected delays occur, we promise to keep you informed and provide options, including full refunds if you’re not willing to wait.
Last updated: September 04, 2024 11:21
But, I’m satisfied with my existing cheese grater, aren’t I?
Remember when upgrading from a flip phone to a smartphone felt unnecessary, until you experienced the difference? That’s Grater Rain. It’s not just a grater—it’s a kitchen revolution. Once you experience its one-touch operation and safety, there’s no going back to the old, risky way of grating.
Last updated: September 04, 2024 11:21
How do I clean Grater Rain?
Cleaning Grater Rain is as simple as it gets. All parts, except the top motor are dishwasher safe, so you can just disassemble it and pop the pieces in your dishwasher. No fuss, no mess—just cleanliness and convenience, ensuring it’s ready for your next culinary adventure.
Last updated: September 04, 2024 11:21
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.